Disability Access Officer
David Martin
Aviva Stadium
National
Share stadium accessibility guide
Introduction
Aviva Stadium has been designed to ensure that all visitors, including those with disabilities, enjoy an unrivaled event day experience. The guiding principle for the stadium is that visitors with disabilities are accommodated at all levels and areas throughout the stadium and have the necessary facilities available to meet their needs.
Transport to/from Stadium
The routes listed below are available on non- match days. For match days & concerts, see the route guide here. The majority of roads beside Aviva Stadium are closed on match days/ concert for security reasons.
Kindly note, there is no bike parking or car parking available at Aviva Stadium on match day/ concerts for security reasons.
By Foot From City Centre
Head southeast on St Stephen's Green/R138 toward Kildare St/R138 once you reach this continue to follow St Stephen's Green and onto Merrion Row/ R138. After approx 300m continue onto Baggot Street Lower/R816 and follow this until you reach Lansdowne Road and Aviva Stadium, main entrance will be your left.
Car From City Centre
Head northeast on St Stephen's Green/R138 toward Hume Street. Once you have reached this point, take a slight right onto Merrion Row/R138 and continue on straight onto Baggot Street Lower/R816 and straight onto Lansdowne Road. Head straight through the cross roads and over the Dart line, Aviva Stadium will be on your left-hand side. Kindly note, there is a car park located just past entrance A on the left-hand side also. The car park is charged at €2.00 per hour, to a maximum of €10.00 and is open 24 hours per day. This car park is not available on match days as the surrounding roads are closed.
Rail From City Centre
Walk from St. Stephen’s Green to Pearse Street train station, this will take approx 18 minutes. At Pearse Street Station, get the DART towards Bray train station. After 3 stops, get off at Lansdowne Road train station and Aviva Stadium is 1 minute walk away.
Car From Airport
From R132, follow signage to the M1. Once on the M1, follow signage onto M50 southbound to East Wall Road/ R131. At the roundabout, take the 3rd exit onto the Sean Moore Road/R131, Turn left onto Tritonville Road and turn right onto Newbridge Avenue. At the next roundabout, take the 3rd exit and continue onto Lansdowne Road. Aviva Stadium will be on your left- hand side. Kindly note, there is a car park located just past entrance A on the left- hand side also. The car park is charged at €2.00 per hour, to a maximum of €10.00.
Cycling From City Centre
From St Stephen's Green, head northeast on St Stephen's Green/R138 toward Hume Street. Turn right onto Merrion Row/R138 and continue to follow R138. Now turn left onto Merrion Street Upper and continue straight onto Merrion Square West. Once you’ve reached this point turn right onto Merrion Square N/R118 and continue to follow R118. Turn left onto Lansdowne Road and Aviva Stadium is on the left. There are bike racks located beside Aviva Stadium outside Elvery's/ Stadium Tour office and inside the car park also.
Stadium Parking
A limited amount of accessible parking passes are distributed to ticket holders. They are distributed by each event’s organiser a minimum of 5 working days before the event. If you require further details, please contact the FAI for football matches, IRFU for rugby matches, College Football Ireland for college football games, or MCD Productions for concerts.
Rugby enquiries to tickets@irishrugby.ie or 01 6473800.
Football enquiries: Follow this link.
College Football enquiries to niall@corporate.ie (College Football Ireland).
Concert ticket enquiries to Ticketmaster via your MyAccount function. Queries in relation to accessibility can be directed to MCD Productions.
Access to the parking facility closes 2 hours prior to the commencement of the event due to road closures implemented by An Garda Siochana. Details of approach routes to the parking facility are printed on the back of the parking pass. Please note – concert parking details may differ.
Pedestrian Access
To ensure that patrons with mobility difficulties can access the stadium in comfort there are five dedicated access points these are located at:
Entrance E (Lower West Stand),
Entrance X ( Upper West Stand),
Entrance A ( South Stand)
Entrance M ( East Stand)
Entrance I (North Stand).
These entrances are fully serviced by lifts / elevators and are available for patrons that use wheelchairs or mobility aids but are also available to those with reduced mobility. Please contact a stadium steward when you arrive for further assistance.
Ticketing / Box Office
Spectators with reduced mobility / wheelchair users and those with audio / visual Impairments may be entitled to avail of a personal assistant’s ticket. Further details are available from the host of the match or concert, contact details are in our Ticketing Section.
Rugby enquiries: tickets@irishrugby.ie or 01 6473800
Football enquiries: customer-relations@fai.ie
College Football enquiries: niall@corporate.ie (College Football Ireland)
Accessible Viewing Areas
There are 230 places for wheelchair users and an equal number for their personal assistants. These seats are distributed across all levels of the stadium and can be accessed via lifts / elevators.
Sensory Room
Aviva, Ireland’s largest insurer, have unveiled a new sensory hub in Aviva Stadium as part of its long running sponsorship of the home of Irish rugby and soccer. The hub includes a Cubbie Booth sensory solution and will be accessible to all fans attending matches and concerts in the iconic stadium.
In Ireland, one in 20 people have sensory issues such as ADHD, dyspraxia and SPD, while one in 50 have been diagnosed with autism. The spectrum disorder, which includes Asperger’s, affects everyone differently, but is usually characterised by difficulty with social interaction and communication.
The Aviva Sensory Hub offers a multi-sensory space to both children and adults and can adapt to the individual needs of each user. It delivers a total sensory management system, which reduces sensory overload and disruption. The state-of-the-art sensory booth is free for any fan to use during their visit to Aviva Stadium.
About the Sensory Hub
The Aviva Sensory Hub contains a Cubbie booth. The sensory solution offers a multi-sensory space to both children and adults and can adapt to the individual needs of each user. It delivers a total sensory management system.
Users can create a profile on the Cubbie during their first visit, which will then be available each time they use the hub.
The Aviva Sensory Hub is located at section 104 in Aviva Stadium, and can be accessed via the East Stand at Level 1.
There will be a qualified special needs assistant on hand to help to create profiles on the booth.
The Cubbie can facilitate one person at a time.
Sessions will run between 5-10 minutes and will operate on a first come first served basis.
Accessible Restrooms / Changing Rooms
There are 51 accessible toilets in the stadium these being located adjacent to all viewing positions.
Food & Beverage / Catering Facilities
On all concourses the bar and food counters have a lowered section so that people in wheelchairs can be served.
Hearing / Visually Impaired Facilities
For those with impaired vision:
- Tactile flooring is used at the top and bottom of a flight of stairs inside the stadium.
- Hearing assistance systems are available from the organisers of sporting events ie. FAI or IRFU.
- The public address system will give announcements including emergency announcements
- Guide Dogs / Seeing Eye Dogs are permitted in the stadium however you must contact the organiser of the event in advance of booking your ticket to discuss your requirements.
For patrons with any other special requirements, please contact info@avivastadium.ie
Additional Information
Bag Policy
To make the Aviva Stadium safe for everyone, there are restrictions on what you can bring in a bag into the stadium.
Each person can only bring one small bag, and it must not be bigger than A4 size:
Height 297mm (11.7 inches)
Width 210mm (8.27 inches)
Depth 210mm (8.27 inches)
This means the overall bag size. Bags that are folded over to reduce their size will not be accepted. Anyone carrying bags that do not meet the criteria above will not be allowed in. Bags will be checked at an outer cordon. If there’s a query on size, a bag gauge will be used.
Safety is everything. That’s why we regularly review safety and security policies, looking for ways to improve them. By limiting the size and style of bags people can carry in, our bag policy enhances safety inside and outside the stadium. As well as making everyone feel safer, this means less time queuing – helping you get to your seats well before the event you’ve come to see.
The following items are prohibited: fireworks, smoke canisters, vuvuzelas, bottles, knives, glasses, cans, flags, banners, poles, laser devices, dangerous or hazardous items and other similar articles or containers including anything which could or might be used as a weapon are not permitted within the ground and any person in possession of such an article or container may be refused entry or ejected from the Stadium. Umbrellas are not permitted to be used within Aviva Stadium. Prams / Strollers are not permitted within Aviva Stadium. Small cameras are permitted for rugby and football matches but we do not permit lenses bigger than 70mm to be used.
Contact Information
Address
Aviva Stadium, Lansdowne Road, Ballsbridge, Dublin 4
D04 K5F9
+353 1 238 2300
Out of hours contact:
stadium@reconnaissancegroup.ie
+353 1 232 0888