Stadiaccess – Privacy Policy
Last updated: 12 Oct 2025
This Privacy Policy explains how Stadiaccess (“we,” “us,” or “our”) collects, uses, and protects your personal data when you use the Stadiaccess mobile application (“App”).
We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and applicable EU and national data protection laws.
1. Data Controller
The data controller responsible for processing your personal data is:
Stadiaccess
Shane Bullman Workperch
Gdanska 21R/17, Gdansk 80-518, Poland
Email: team@stadiaccess.com
2. Information We Collect
We collect and process only the data necessary to provide and improve our services.
2.1 Data You Provide
Account or profile data (if applicable): e.g., name, email address, or login credentials.
User content: photos, audio, or other media you capture or upload through the App.
Feedback or support messages you send to us.
2.2 Data Collected Automatically
Device data: device type, operating system, unique device identifiers.
Usage data: how and when you use the App, such as feature interactions.
Location data (optional): only if you grant permission for location-based features.
2.3 Device Permissions
The App may request access to:
Camera: to scan QR codes, capture photos, or enable event-related features.
Microphone/Audio: for interactive sound or voice functions.
These permissions are optional, require your explicit consent, and can be revoked at any time through your device settings.
3. How We Use Your Data
We use your personal data for the following purposes:
To operate, maintain, and improve the App.
To provide event-related services and personalized features.
To respond to user inquiries and provide customer support.
To comply with legal obligations and ensure security.
We do not use your data for profiling, automated decision-making, or targeted advertising.
4. Legal Basis for Processing
We process personal data under the following lawful bases (as defined in Article 6 GDPR):
Consent: for optional permissions like camera and audio access.
Contract: to provide core app functionalities requested by you.
Legitimate Interests: to maintain and improve service performance and security.
Legal Obligation: where required to comply with applicable laws.
5. Data Sharing and Disclosure
We do not sell, rent, or share your personal data or content with any third parties for marketing or advertising.
We may share data only when:
Required by law or legal authorities.
Necessary to protect our rights, safety, or other users.
With trusted service providers who process data strictly under our instructions and in compliance with GDPR.
All third-party processors are bound by confidentiality and data protection agreements.
6. Data Retention
We retain your personal data only for as long as necessary to provide the App’s services or as required by law.
When data is no longer needed, it will be securely deleted or anonymized.
7. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, alteration, or disclosure.
These include encryption, access controls, and secure data storage practices.
8. Your Rights (GDPR Articles 15–22)
You have the following rights regarding your personal data:
Access: Request a copy of your personal data.
Rectification: Correct inaccurate or incomplete data.
Erasure: Request deletion of your data (“right to be forgotten”).
Restriction: Limit how we process your data.
Portability: Receive your data in a structured, machine-readable format.
Objection: Object to certain types of processing.
Withdraw Consent: Withdraw your consent at any time (e.g., for camera or audio access).
To exercise these rights, contact us at [Insert Contact Email].
You also have the right to lodge a complaint with your local Data Protection Authority (DPA).
9. International Data Transfers
We store and process data primarily within the European Economic Area (EEA).
If data must be transferred outside the EEA, it will be done using GDPR-compliant safeguards, such as Standard Contractual Clauses (SCCs).
10. Children’s Privacy
The App is not directed to children under 16 years of age.
We do not knowingly collect personal data from minors without parental consent.
If you believe a child has provided us data, please contact us for immediate deletion.
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons.
We will notify you of any significant changes through the App or via email (if available).
The “Last updated” date at the top of this document indicates when it was last revised.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: team@stadiaccess.com
Address: Gdanska 21R/17, Gdansk 80-518, Poland